Granular Notification settings

Kordiam offers you the possibility to be notified about story updates via email, Slack or even both ways in parallel.

You can customize this on the "My Settings" page in the "Notifications" section.

Select No notifications, if you do not want automated notifications. All the following options will then be hidden. This does not mean that you cannot be notified at all. If you are assigned to a task and someone wants to inform you about an update, they have to manually check the "Inform user" box that you always find beneath your name.

Select Yes, send me notifications if you want to be informed about updates.

We distinguish between Cases, the "when" and Trigger Actions, the "about what".

The cases depend on the triggers.

Cases

With the following options you first define when you want to be notified.

• If I am the assignee: You generally want to be notified about new tasks and updates. The "Inform user" box under your name is permanently checked. However, you will not receive a notification every time you save, but only for relevant updates.
  • Only for changes to my tasks, not for other updates to the story: Not every update to a story has a direct impact on your tasks. If this option is set, you will only be informed about certain events e.g.                                                                                                                                            a) The story or title and/or note changes.
    b) A file is uploaded to the story
    c) The date changes
    d) The task is deleted or assigned to someone else
    e) The deadline changes
    f) An address is added to the story
• If I am the one who entered the story: You create stories, but are usually not assigned to them as author, photographer or similar and still want to stay up to date? This option is the right one for you.
• In case I edited the story: Once you have made a change to an story, you will be notified of future updates for that story.

In the case of the person who created or edited the story, the box "Inform user" is not automatically checked. However, they still receive the updates if they have created the story themselves or edited it at some point.

Only if you want to inform them out of order, you can also check the box manually.

Trigger Actions

After the "when" now follows the "about what". You can be very specific about which updates you want to be notified about. There are three options to choose from. You can activate them all. In that case you will receive the most notifications. But you can also deactivate up to two options.

• New story or assignment: Get notified only when there are new stories or the first task of a story.
• Changes made to a story or an assignment: Here you can choose to be notified when any changes are made to a story or task, or only be notified when changes are made to specific fields such as story status, slug, or platform/category, etc.
• Removal of a story or assignment: You will receive a notification as soon as a story or assignment has been removed. 

Options

• Please do not inform me if I made the changes myself: You don't want to be informed about the changes you have entered? Then put the checkmark here. But please note: If you add your Kordiam events into your electronic calendar via calendar invitation, you will also not receive a new calendar invitation via e-mail (users of our webcal calendar feed will always see the latest stories in their calendars).

And don't forget, after changing the notification settings, to save them by clicking the "Save" button.